
Explore why business processes matter for every business and how business process management shifts from boring documentation to a dynamic, evolving practice.
Describe processes as the algorithms of businesses and explain how BPMN 2.0 serves as the de facto, executable notation for streamlined operations and digital transformation.
Explore the basics of bpmn 2.0, focusing on the three core objects (events, activities, and gateways), plus pools and lanes in a retail industry scenario.
Explore the core BPMN 2.0 concepts by examining start and end events, activities or tasks, exclusive gateways as decision points, and how pools and lanes designate responsibility in process execution.
Apply bpmn 2.0 to a real retail case by tracing max's stock check decisions at the local warehouse, exclusive gateways, and paths to sale, second store, or express delivery.
Model roles and handovers in retail processes with BPMN 2.0, using pools and lanes to assign tasks and cross-lane sequence flows to support inter-role handoffs amid growth.
Learn the essential BPMN 2.0 basics: start and end events, activities, exclusive gateways, and pools and lanes that assign responsibility.
Master BPMN 2.0 modeling with a tool: create pools, start events, and tasks; connect with sequence flows and exclusive gateways. Transform gateways using the context menu and wrench icon for BPMN.
Model a small shipment process from the wholesaler using BPMN 2.0, starting at order received and validating items and invoice, then a gateway routes returns or storage by type.
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Build your foundation by exploring a second gateway for parallel workflows, introducing the token concept, and examining how mechanics execute tasks during a pit stop on the racetrack.
Visualize a token as a ball that rolls from start to end through tasks and gateways, pausing at each task until completion and following the exclusive gateway paths.
Explain the parallel gateway in BPMN 2.0, which clones arriving tokens to activate all outgoing branches.
This lesson demonstrates the bpmn 2.0 parallel gateway and token concepts through a race pit stop, showing synchronized parallel tasks by the wheel and fuel teams.
Master the essential bpmn 2.0 concepts, including the token concept, start and end events, activities, pools and lanes, and exclusive and parallel gateways to add logic.
Apply practical BPMN 2.0 to the pit stop scenario, using a parallel gateway to split wheel and fuel tasks and an exclusive gateway for conditional rounds.
Explore BPMN 2.0 basics by learning about four events, visualizing collaboration between two entities, and using the collapsed pool with new symbols in a beauty industry digital transformation project.
explore how inclusive gateway acts as a decision point, using the or symbol to allow any path and tokens forwarded, doubled, or tripled, with informed closing gateway tracking flows.
Use collapsed pools to represent external participants and touchpoints with customers, while concealing the internal process. When modeling other departments, add lanes instead of collapse pools.
Explore BPMN 2.0 message events and how they visualize incoming or outgoing messages across four types—from start to end, including catching and throwing intermediate events—via a Bookworm shop example.
Introduce the plane intermediate event to visualize a milestone, allowing tokens to roll through it without changing the process flow. Label it customer order fulfilled in the Bookworm store.
Apply BPMN 2.0 elements to a beauty product request process, using inclusive gateways to route tokens and automate loyalty-based giveaways and voucher handling.
Explore an inclusive gateway in the practical BPMN 2.0 master class where multiple tokens merge and two end events drive distinct follow-ups, including shipping and email.
Highlight the plain intermediate event as a milestone. Note four message events for visualization, a collapsed pool for external parties, and an inclusive gateway for any path, closing gateway informed.
Map a new customer experience process in the practical BPMN 2.0 Master Class by completing the actionable exercise, assessing activities, and referencing the provided text.
Identify common BPM pitfalls and traps in BPMN 2.0 to avoid frustration and get it right from the beginning.
Explore deadlock and multi merge traps caused by mixing exclusive and parallel gateways, where a single token blocks a closing parallel gateway, leaving Gonzalez waiting forever.
Explore the multi merge trap caused by mismatched opening parallel gateways and closing exclusive gateways, producing multiple tokens and duplicate executions in the process.
Learn why the multi merge must preserve expressiveness and why deadlocks with opening or closing gateways that cause token to get stuck render a process incompletable in BPMN 2.0.
Explore advanced BPMN events such as timer and conditional events, the event-based gateway, and attached events that interrupt activities, illustrated via a spaceship manufacturer production process.
Explore timer and conditional events in BPMN, including how timer events trigger routines like audits or inventory, and how conditional events hold a token until stock conditions are met.
Attach events to tasks to model cancellation of ongoing activities when events occur, such as a deadline expiring triggering delegation or an order cancellation routing to an alternative path.
Explain the event based gateway, which waits for one of several catching events and activates only one outgoing path, reusing the closing exclusive gateway to merge the flows.
Explore the end-to-end BPMN 2.0 workflow for spaceship heat panels production, detailing planning, material checks, quality assurance, and production handovers to deliver first samples.
Explore how a space ship manufacturing BPMN 2.0 model uses event based gateways, timer events, and exclusive gateways to route tokens through material checks, quality assurance loops, and termination.
Utilize the timer and conditional events to represent time, true or false conditions, and understand the event-based gateway’s reaction to occurring events, closed with an exclusive one.
Design and model a passenger boarding process for space tourism using BPMN 2.0, incorporating external parties and new elements learned, with practice exercises and solution review.
Apply easy BPMN 2.0 modeling rules to improve process correctness, quality, and expressiveness. Learn scoping, collaboration, naming conventions, and a consistent flow, plus the success path for high-quality processes.
Define the scope of your processes to be accessible and expressive, and apply the 15 tasks rule to keep business-user processes clear.
Express collaboration between process participants by using sequence flows for internal handovers, and use message events and message flows for external collaboration between pools or with customers.
Ensure a consistent process flow by making each pool complete from start to end with uninterrupted sequence flows, using collapse pools for external parties.
Apply naming conventions in BPMN by using general roles for pools and lanes and crafting actionable, verb-led task descriptions. Use passive event labels to reflect stages and avoid naming individuals.
Apply the straight to success convention in process modeling to make the success path go straight and the negative outcome go downward for clear, readable models.
Apply BPMN 2.0 rules to boost model quality by limiting scope to 15 tasks for business users, ensuring each pool stands alone, and following naming conventions and Strait to Success.
Explore link events, data objects, subprocesses, and call activities in bpmn 2.0 and apply these elements to a compliance procedure for a holiday visa.
Explore link events, using throwing and catching pairs to replace sequence flows, avoid crossings, and slice large processes for improved readability.
Learn how a sub process condenses information by linking to a more detailed process, creating a two-level hierarchy where the upper level waits while the token triggers the sub process.
Learn how call activities link to a globally defined subprocess, enabling packing and shipping tasks to be triggered across unrelated processes in different departments.
Explore data objects that carry data such as the order confirmation template or invoices through a process, highlighting creation, consumption, and optional visualization in larger workflows.
Understand how the BPMN data store persists beyond the life of a process instance and enables reading and writing data, with a practical example from the Bookworm process.
Map a paper-based visa process in BPMN from the start message event through document checks, age verification, police record requests, and a data object driven sub-process that prints visa.
Explore a BPMN 2.0 visa process model, tracing embassy delays, overstay consequences, dunning letters, blacklist creation, and cross-process call activities with database checks.
Explore how visa and overstay processes can independently trigger blacklisting, as the embassy's decisions reflect BPMN 2.0 workflows in the practical master class.
Use link events to replace sequence flows and slice processes into sub processes. Explore level one and level two abstraction, call activities, globally defined process, and data objects.
Create a BPMN 2.0 process model for obtaining a permanent visa, pausing to read the text and compare with the ambassador's explanation and available solution.
Apply BPMN 2.0 to model the core business process for a hi fi equipment wholesaler, from receiving goods to fulfilling a customer order, using the case study.
Trace the end-to-end order-to-cash flow in a BPMN 2.0 case study, from order validation and parallel token cloning to stock checks, invoicing, shipment, and payment closure.
This course will get you from zero to hero in BPMN 2.0. I will teach you how to apply all the fundamental BPMN elements with the help of processes from exiting business use cases.
We will take a look at:
An industrial production processes of a private space ship manufacturer
The compliance procedures of a holiday visa application to an island
A digital transformation process in the health & beauty industry.
A process of manual tasks applied as work instruction in the retail industry
And many more
Each of these real life scenarios will then be concluded by an exercise that enables you to try out the freshly learned BPMN elements yourself.
For this we use a free, lightweight and very user friendly BPMN web modeler that also allows you to share your process models.
Of course, before every exercise and practical, real business use case I will introduce you every new BPMN element through a brief theory parts. In these theory parts you will learn about the following BPMN Elements
Tasks
Sequence Flows
Pools & Lanes
Exclusive Gateway
Parallel Gateway
Inclusive Gateway
Event Based Gateway
Start and End Event
Message Event
Timer Event
Conditional Event
Link Event
Attached Events
Collapsed Pools
Sub Processes
Call Activities
Data Object
Data Store
All of these elements will the be applied to a practical real business process.