
This lecture welcomes you to class and shows you how to navigate to the Overview, Q&A, Bookmarks, and Announcements sections.
When we write technical documents, we always need to remember that our documents are important -- even critical to our readers' safety and well-being. This lecture explains why people who can write good technical documents are valued in business these days, and documents three situations where poor or non-existent documentation cost money and time -- and even cost lives.
This lecture describes a personal experience with confusing instructions and also outlines several challenges and roles students face when writing technical documents.
This lesson helps you have a good perspective of how English has evolved and continues to evolve today. At the end of this lesson, you should have a good understanding of things to be aware of so you can keep current with language and writing trends.
In this lecture, you'll learn how the traditional view of technical writing differs from the new view. You'll also identify the things you want to work on throughout this course and review the summary of this section.
At the end of this lecture, you will understand why it's important to classify your readers and know the three stages of reader analysis.
This lecture helps you learn how to classify your readers and understand what they need from your documentation. After viewing this, you will be able to classify your readers and better understand their needs.
This lecture provides specific strategies to use when writing for different types of readers.
In this lecture, you'll learn how to define the purpose and scope of your document.
In this lecture, you'll learn more about subject matter experts and how to work with them better.
In this lecture, you'll learn how documents help you write better documents more easily, two outline-numbering sequences you can use, and two types of outlines to choose from.
In this lecture, you'll learn about different commercially published style guides and how to create a company or project style guide.
In this lecture, you'll learn about four writing styles that are commonly used in technical documents, and some writing styles you should avoid as much as possible.
In this lecture, you'll learn how to develop your personal writing style and how to avoid writer's block.
This lecture covers basic facts about words and challenges technical writers face when choosing words. We’ll also cover how to do the following:
· Write so your words can stand on their own
· Use accurate, precise words
· Use appropriate words
· Avoid ambiguity
· Use more concrete words than abstract ones
And use specific words.
In this lecture, you’ll learn how to use technical words and abbreviations. You’ll also learn how to make it easier for your readers to learn the technical words and abbreviations you use and whether to use "a" or "an" in front of abbreviations and initialisms where each letter is pronounced individually.
In this lecture, you’ll learn how to correct common word-choice mistakes, especially when you mistake one word for another. In addition to taking a closer look at some commonly confused words, you'll learn some simple "tricks" to help you remember which word to use.
Navigate common misuses and tricky word pairs—accept vs. except, anxious vs. eager, who vs. whom, which vs. that—using mnemonics, proofreading, and a glossary to ensure precise technical writing.
In this lecture, you'll learn about the four types of sentences, how to write them, and how many of these different types of sentences you should use in your documents.
In this lecture, you’ll learn about powerful sentences. You’ll learn what makes sentences more powerful and how you can write them.
Learn to craft powerful sentences by using active voice, choosing action verbs, and understanding linking and helping verbs, plus indicative, imperative, and subjunctive moods for technical writing.
Compare active and passive voice to understand how voice, not tense, affects clarity; recognize when passive is appropriate, including divine passive and formal writing in science and engineering.
In this lecture, we’ll take a look at seven major causes of foggy writing and how we can avoid this in our writing.
Grab your readers' attention by showing benefits, asking questions, and relating to their needs, using confident language, transitions, and the four types of sentences.
This lecture teaches you the key elements of good paragraphs and how to write them.
Did you know that the way you write your paragraphs and arrange the sentences in them can influence how readers receive the information you're conveying? This lecture reviews different strategies for writing paragraphs and helps you decide which one would be the best strategy for your purposes and your audience.
Correct rambling paragraphs and artificial breaks with clear topic sentences and focused paragraphs. Avoid logic flaws by presenting honest facts in context and resisting misinformation, overgeneralizing, or appeals to feelings.
In this lecture, we’ll discuss the effect graphics have upon readers and how graphics can help you get your message across to your readers.
Graphics provide valuable information and increase your readers' comprehension, but do you know the rules for using them correctly? You will after you review this lecture!
In this lecture, you’ll learn how to use bar charts, line graphs, pie charts, flow charts, and organization charts.
Graphics add a lot to our documents. In this lecture, you'll learn tips for using clip art, drawings, icons, photographs, screen shots, and tables.
In this lecture, you'll learn the basic principles of document design and things you can do to design your documents so they are more readable and attractive.
In this lecture, we’ll look at the elements of document design more closely and discuss how to use them. You'll learn how to handle the design of the following:
Page sizes, Margins
Line alignment
Line spacing
Typefaces
Type sizes
Highlighting
White space
Page numbers
Headers and footers
Warnings, cautions, and notes.
In this lecture, we will discuss layout designs for some common page sizes.
In this lecture, we’ll talk about the elements that are typically used in instructional documents plus how to use lists more effectively and guidelines for publishing your documents online.
In this lecture, we’ll talk about technical reports and how you can write better ones.
In this lecture, you’ll learn how to write proposals and how to use a highly effective technique for persuading your readers.
Master the exact technical documentation methods used for enterprise leaders, government agencies, and Fortune 500 teams—focusing on practical execution, not just theory.
Are you looking to break into technical writing, elevate your current career, or communicate complex technical concepts with clarity and authority?
The Tech Writing Master Class is a practical, results-driven course designed to give you a decisive edge in the marketplace. Built on field-tested workflows developed across major enterprise systems, federal agencies, and Fortune 500 environments, this course cuts through academic fluff to teach you how to write professional-grade documentation from day one.
Why Learn From This Instructor?
Your instructor isn't just an educator—they are a veteran contractor and consultant who developed cost-effective, mission-critical documentation systems for organizations such as:
Government & Enterprise: NASA, the US Army, USDA, Resolution Trust Corporation, and Sprint
Corporate Training & Media: Scribb Pharmaceuticals, Fred Pryor Seminars, and National Seminars
System-Critical Solutions: Pioneered high-efficiency documentation methods and templates adopted across multi-office operations (including nationwide enterprise Y2K remediation projects and major telecom system updates).
What You Will Learn
This course translates real-world engineering, developer, and business requirements into clear, actionable frameworks. By the end of this course, you will be able to:
Target Any Audience: Tailor technical depth and tone seamlessly across end-users, software developers, executive stakeholders, and non-technical staff.
Interview SMEs with Confidence: Conduct structured, effective interviews with Subject Matter Experts, engineers, and project leads without wasting time.
Structure & Organize Content: Architect complex information logically using standardized templates and modular layouts.
Master Tone, Precision, and Style: Eliminate ambiguity, master word choice, and construct direct, powerful sentences that improve readability.
Leverage Visuals Effectively: Select and design diagrams, flowcharts, and graphics that clarify complex workflows rather than clutter the page.
Edit & Quality-Check Like a Pro: Implement robust proofreading workflows to catch structural gaps, technical errors, and formatting inconsistencies before publication.
How This Course Is Different
Field-Tested by 50+ Professionals: Developed using direct insights and feedback gathered from over 50 technical professionals across diverse industries.
Focus on Practical Application: You won't just learn what good documentation looks like—you will learn the exact steps, phrasing, and structure needed to write it yourself.
Cost & Time Efficiency: Learn streamlined documentation approaches designed to save hours of production time and reduce business overhead.
Who This Course Is For
Aspiring Technical Writers: Looking to build foundational skills and understand professional documentation standards.
Developers, Engineers & IT Professionals: Who need to write clear user manuals, SOPs, system specs, or internal wiki pages.
Product Managers & Business Analysts: Seeking to communicate technical workflows to non-technical stakeholders.
Career Changers: Anyone wanting to transition into technical writing with practical, market-ready skills.
Ready to elevate your technical writing?
Stop guessing how documentation should be written. Join the Tech Writing Master Class today and gain the practical skills needed to produce clear, authoritative, and professional technical documents.