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FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)

Name: FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)
Rating: 4.6 (12032 reviews)

Learn the basics to become an Expert of Microsoft Dynamics 365 (CRM) Enterprise Solution and Boost Your Career Growth.

Created byOnline CRM Training (3E Consulting Private Limited), Learn MS Dynamics (www.learnmsdynamics.com), Abhishek Mishra

Last updated 4/2021

English

What you'll learn

Sign Up For Microsoft Dynamics 365 Free Trial and Practice.
Get familiar with Microsoft Dynamics 365 For Sales, Customer Service, Project Service Automation, Field Service Important Terms
Become comfortable in navigating through the application.
Learn about Security Model, Adding Users, Customizations, Reporting and lot more.

Course content

8 sections • 24 lectures • 2h 43m total length

Welcome5:54
Welcome to the Free Microsoft Dynamics 365 (CRM) Course For Beginners. In this lecture, you will learn what to expect from this course and I have given a quick snapshot of what you will learn. Welcome again to this Free Microsoft Dynamics 365 (CRM) Course for Beginners.
Free Access To More Content0:26
Very Important - If You Want To Boost Your Career Growth0:20
Dynamics 365 New Interface (Must Watch)4:38

What Is Microsoft Dynamics 365?3:49
In this lecture, you will learn what is Microsoft Dynamics 365 (CRM) application and about the core capabilities of Microsoft Dynamics 365 (CRM) application.
IMPORTANT: Please Read0:24
Microsoft Dynamics 365 (CRM) Deployment Types2:43
In this lecture, you will learn about Microsoft Dynamics 365 (CRM) Deployment Types and what's the best way to get started with the Microsoft Dynamics 365 (CRM) application.
NEW - Microsoft Dynamics 365 New Sign Up Process (Uff Microsoft, Not Again)0:09
As you may have guessed, Microsoft has changed the Dynamics 365 Sign Up process again.
Microsoft Dynamics 365 (CRM) Application Navigation8:17
In this lecture, you will learn how to navigate through the Microsoft Dynamics 365 (CRM) application. I will explain the different application areas and how to quickly learn the navigation process.
Test Your Knowledge - Get Started With Microsoft Dynamics 365

Microsoft Dynamics 365 For Sales Important Terms9:52
In this lecture, you will learn about important terms of Microsoft Dynamics 365 (CRM) For Sales application. It's important to understand the key concepts before you start using the application.
Microsoft Dynamics 365 For Sales Application Demo17:01
In this lecture, I will practically show you how to use Microsoft Dynamics 365 (CRM) For Sales application. It's a quick demo explaining the process flow and also how to follow the complete sales process inside the Microsoft Dynamics 365 (CRM) For Sales application.
Let's test your knowledge - Dynamics 365 For Sales

Microsoft Dynamics 365 For Customer Service Important Terms7:08
In this lecture, you will learn about important terms of Microsoft Dynamics 365 (CRM) For Customer Service application. It's important to understand the key concepts before you start using the application.
Microsoft Dynamics 365 For Customer Service Application Demo13:50
In this lecture, I will practically show you how to use Microsoft Dynamics 365 (CRM) For Customer Service application. It's a quick demo explaining the process flow and also how to follow the complete customer service process inside the Microsoft Dynamics 365 (CRM) For Customer Service application.

Microsoft Dynamics 365 For PSA Important Terms6:54
In this lecture, you will learn about important terms of Microsoft Dynamics 365 (CRM) For Project Service Automation (PSA) application. It's important to understand the key concepts before you start using the application.
Microsoft Dynamics 365 For PSA Application Demo11:23
In this lecture, I will practically show you how to use Microsoft Dynamics 365 (CRM) For Project Service Automation (PSA) application. It's a quick demo explaining the process flow and also how to follow the complete Project Service Automation (PSA) process inside the Microsoft Dynamics 365 (CRM) For PSA application.

Microsoft Dynamics 365 For Field Service Important Terms6:27
In this lecture, you will learn about important terms of Microsoft Dynamics 365 (CRM) For Field Service application. It's important to understand the key concepts before you start using the application.
Microsoft Dynamics 365 For Field Service Application Demo8:25
In this lecture, I will practically show you how to use Microsoft Dynamics 365 (CRM) For Field Service application. It's a quick demo explaining the process flow and also how to follow the complete Field Service process inside the Microsoft Dynamics 365 (CRM) For Field Service application.

Dynamics 365 Records & Activities Creation5:32
In this lecture, you will learn how to create records and activities inside Microsoft Dynamics 365 (CRM). I will show you the different ways to create records and why they are useful.
Dynamics 365 User Creation & Security Model8:01
In this lecture, you will learn how to add users inside Microsoft Dynamics 365 (CRM) application. Also, what are the necessary things you must consider so the newly added user is able to access and use the Microsoft Dynamics 365 (CRM) application. We will also talk about the Security model.
Microsoft Dynamics 365 Settings & Administration19:35
In this lecture, you will learn about Microsoft Dynamics 365 (CRM) application settings and administration features. Most of the administration settings are one time, however you might want to revisit them as and when required. I will practically show you what's inside the Microsoft Dynamics 365 (CRM) Administration settings.
Microsoft Dynamics 365 Customization Overview8:18
In this lecture, you will learn the overview of Microsoft Dynamics 365 (CRM) customization and configuration. Also, I will practically show you how to customize the Dynamics 365 application by taking a scenario.
Microsoft Dynamics 365 (CRM) Reporting Overview8:54
In this lecture, you will learn about Microsoft Dynamics 365 (CRM) application reporting features. I will show you some of the out of the box reports available and also how to quickly create a report using a Report wizard.

Requirements

Students should have basic computer skills.
Students should be able to use Web Browsers like Internet Explorer, Google Chrome or any other Web Browser to access internet.

Description

***Updated the entire course to the latest version of Microsoft Dynamics 365 Customer Engagement (CRM)***

This Microsoft Dynamics 365 course has the highest numbers of students and positive reviews IN THE WORLD!
(Seriously, thank you so much for your Love :) )

If you are a Programmer or Business Analyst or Existing non-Microsoft Solutions Consultant or want to be a Dynamics 365 Consultant, this is the best course to start your learning journey to earn more.

***************************************************

HERE'S WHAT STUDENTS ARE SAYING:

"Overall, this course has been very helpful. I went from not even knowing what Microsoft CRM was to having a good basic understanding of the interface and features of the software. This course has definitely been worth doing and the instructor is great!" - Tyler Martin

"Before starting this course I never heard about Microsoft Dynamic 365 (CRM), one of my friend suggested me to just dirty your hands with MS Dynamic 365 (CRM). Actually I am coming development background so initially its look boring for me but after understanding about Dynamic 365 (CRM), I enjoyed this course very much. Looking forward to join another course. Thanks a lot Abhay. Great work." - Ram Thakkar

"As a complete beginner in this Software this has been very helpful and informative so far. Thank you!" - Aleksander Penev

"It is a very sweet lecture, despite being free. He took his time to explain every details you need to know about MS Dynamics. I am SugarCRM certified developer and willing to dive into MS Dynamics. I will Surely register for more of your courses in future. Thanks Abhay Sharma." - Aremu Habibullahi

"This was a very good course, I am just starting to use Dynamics CRM and this course was very helpful." - Orlando Sanders

"With no experiences in CRM, attending this course was really huge benefits. It guide you trough everything and I like the bonus in end of this course. I will recommended this course to anyone who would like to get into CRM." - Ahmad Hassan

"Thank you so much for creating the course. I enjoyed the learning about the CRM platform. I hope to take more courses in the future to further my career in ICT. Much appreciated" - Seraz Khan

And thousands of positive reviews...

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Microsoft Dynamics 365 (CRM) is a Enterprise Business Solution by Microsoft.

It includes:

Microsoft Dynamics 365 For Sales to help companies improve Sales.
Microsoft Dynamics 365 For Customer Service to help companies improve their customer support & experience.'
Microsoft Dynamics 365 For Project Service Automation for managing end to end projects and
Microsoft Dynamics 365 For Field Service to manage Mobile workforce of the companies.

By the end of this course, you will have complete understanding of all four apps and much more... plus, this is a complete practical course.

Microsoft Dynamics 365 is one of the hottest and fastest growing business solution in the market.

The average salary of the Dynamics 365 Consultant is $85,000 - $100,000 Per Annum which will continue to grow...

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HERE'S WHAT YOU WILL LEARN:

Module 1: Get Started With Microsoft Dynamics 365

What Is Microsoft Dynamics 365?
Microsoft Dynamics 365 Deployment Types
Microsoft Dynamics 365 Sign Up Process
Microsoft Dynamics 365 Application Navigation

Module 2: Microsoft Dynamics 365 For Sales Overview

Dynamics 365 For Sales Important Terms
Dynamics 365 For Sales Demo

Module 3: Microsoft Dynamics 365 For Customer Service Overview

Dynamics 365 For Customer Service Important Terms
Dynamics 365 For Customer Service Demo

Module 4: Microsoft Dynamics 365 For Project Service Automation (PSA) Overview

Dynamics 365 For Project Service Automation Important Terms
Dynamics 365 For Project Service Automation Demo

Module 5: Microsoft Dynamics 365 For Field Service Overview

Dynamics 365 For Field Service Important Terms
Dynamics 365 For Field Service Demo

Module 6: Microsoft Dynamics 365 Other Important Features

Dynamics 365 Records And Activities Creation
Dynamics 365 User Creation And Security Model
Dynamics 365 Settings And Administration
Dynamics 365 Customization
Dynamics 365 Reporting Overview

Quick Recap :)

Course Quick Recap

I look forward to teaching you this amazing technology.

To Your Success,
Abhay Sharma

#1 Udemy Best-Selling Instructor for Microsoft Dynamics | Microsoft Certified Trainer (MCT)

Who this course is for:

This course is for newbies who are curious about Microsoft Dynamics 365 and want to boost their career growth.
This course is probably not for you if you are looking for advanced topics of Microsoft Dynamics 365.

FREE Microsoft Dynamics 365 For Beginners (Updated for 2021)

What you'll learn

Explore related topics

Course content

Welcome4 lectures • 11min

Get Started With Microsoft Dynamics 365 (CRM)5 lectures • 15min

Microsoft Dynamics 365 (CRM) For Sales2 lectures • 27min

Microsoft Dynamics 365 (CRM) For Customer Service2 lectures • 21min

Microsoft Dynamics 365 (CRM) For Project Service Automation (PSA)2 lectures • 18min

Microsoft Dynamics 365 (CRM) For Field Service2 lectures • 15min

Microsoft Dynamics 365 Important Features5 lectures • 50min

Quick Recap & A Gift :)2 lectures • 5min

Requirements

Description

Who this course is for: