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ISO 42001 Awareness: AI Governance for Everyone
New
Rating: 4.2 out of 5(7 ratings)
490 students

ISO 42001 Awareness: AI Governance for Everyone

Awareness training for every employee on AI governance, risks, trustworthy AI, and your role under ISO 42001.
New
Created byDr. Amar Massoud
Last updated 5/2026
English

What you'll learn

  • Explain what ISO 42001 is and how an AI Management System (AIMS) actually works inside an organisation.
  • Spot the most common AI risks at work — bias, hallucination, privacy, security — before they become incidents.
  • Apply the seven trustworthy AI principles to everyday decisions when you use AI tools.
  • Use AI tools responsibly: safe prompts, data minimisation, output review, and approved-tools discipline.
  • Report AI concerns and incidents through the right channel and at the right urgency.
  • Contribute to continuous improvement of your organisation's AIMS through near-miss reports and proposals.
  • Translate awareness-level understanding back into concrete habits in your specific role.

Course content

5 sections • 14 lectures • 1h 4m total length

  • Welcome & Course Overview6:09
    What this course covers, who it is for, and how to get the most out of it. Meet your instructor and the awareness-level approach we will take.
  • Why AI Governance Matters4:08
    The three categories of AI failure (wrong, unfair, unsafe) and what governed AI actually looks like compared to ungoverned AI.
  • Meet Aurelia Health Solutions5:11
    Our model company: a mid-sized European health insurer, its three live AI use cases, and the people you will meet throughout the course.
  • Quiz 01: Introduction
  • Role Play 01: First Day at Aurelia

Requirements

  • No technical, compliance, or ISO background required — this is awareness training for general staff.
  • An interest in how AI is used (or might soon be used) at your organisation.
  • Comfort with everyday digital tools like a web browser, email, and basic productivity apps.

Description

This course contains the use of artificial intelligence.

Artificial intelligence is already part of everyday work — and most employees never received any training on what that means for them. This awareness course closes that gap.

ISO/IEC 42001 is the first international standard for an AI Management System (AIMS). It defines how organisations should govern AI responsibly across the full lifecycle. But ISO 42001 only works if every employee understands their part. That is what this course is for.

Built around a realistic model company — Aurelia Health Solutions, a mid-sized European health insurer working through its own ISO 42001 programme — the course is scenario-driven, non-technical, and squarely aimed at general staff: claims handlers, customer-service agents, marketing, HR, operations, and anyone whose work touches AI.

What you will leave with:

  • A clear, plain-English mental model of ISO 42001 and how an AIMS actually works inside an organisation.

  • The ability to recognise the four most common AI failure modes — bias, hallucination, privacy harm, security — in your own workflow.

  • Practical habits for using AI tools responsibly: safe prompts, data minimisation, output review, approved-tools discipline.

  • An escalation routine that fits how real organisations triage AI concerns and incidents.

  • A personal AI use charter for your specific role, built in the second assignment.

What is in the course

  • 13 short video lectures (~90 minutes total) across 5 sections.

  • 4 section quizzes (20 questions) with detailed explanations.

  • 2 hands-on assignments with model answers.

  • A 40-question final practice exam mapped to the four knowledge areas of the course.

How this course is different. It is awareness training, not a clause-by-clause certification course. The vocabulary, the examples, and the assignments are written for the people who will live with AI day to day — not for auditors and not for data scientists. If you are looking for ISO 42001 Lead Implementer or Lead Auditor depth, you will want a different course. If you are looking to bring an entire workforce up to a usable baseline before deeper governance training kicks in, this is exactly that.

By the end you will know enough to be useful, careful, and confident around AI at work — and to contribute to the AIMS your organisation is building.

Who this course is for:

  • Any employee whose work touches AI — claims handlers, customer-service agents, marketing, HR, operations, support functions.
  • Managers and team leads who need awareness-level understanding before sponsoring or deploying AI tools.
  • New hires going through onboarding at organisations adopting ISO 42001 or building an AI Management System.
  • ISO 27001 / ISMS practitioners adding AI governance to their existing management-system toolkit.
  • Compliance, risk, audit, and data-protection professionals who want a plain-English orientation before deeper training.

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