
Welcome to the course! In this section, you’ll meet your instructor, Robert Breen, and get an overview of what AI agents are and how they work. You’ll see real-world examples of AI agents used for lead qualification and customer chat, and watch a extra demo of a phone-based AI support agent. By the end of this section, you’ll understand the power of AI agents and how they can automate real tasks for your business – all without coding.
In this lecture, you’ll see two powerful examples of AI agents in action. First, you’ll learn how a Lead Qualification Agent reviews customer conversations to identify the best sales opportunities automatically. Then, you’ll see an E-commerce Chat Assistant that talks with customers, answers product questions, and flags serious buyers ready to place an order. These examples will show you the practical ways AI agents can save hours of manual work and enhance your customer experience.
In this lecture, you’ll see a demo of an AI-powered phone agent in action. Watch as this voice assistant talks to a customer just like a real support rep, handling a password reset request step by step. You’ll see how AI phone agents can automate customer support calls, provide clear instructions, and create a seamless experience for your customers without human intervention.
In this lecture, you’ll set up your free n8n trial account so you can start building AI agents today. We’ll walk through the quick signup process step by step, and you’ll see a helpful GIF showing exactly what to click. Click the link below to get started with your free trial:
By the end of this lecture, your n8n account will be ready to build powerful AI workflows – no coding required.
In this lecture, you’ll create your OpenAI account and get your secret API key, which is required to power your AI agents. We’ve included a step-by-step YouTube tutorial to make this process quick and easy:
By the end of this lecture, you’ll have your OpenAI API key ready to connect to n8n and start building your AI agents.
In this hands-on lecture, you’ll build your very first real AI agent: a Lead Qualification Assistant. This agent will read customer call transcripts and automatically decide if each conversation is a strong lead or not, saving your sales team countless hours.
We’ll walk through the entire build step by step:
Setting up a manual trigger
Creating test data using a simple code node
Designing the AI agent to analyze customer transcripts
Writing a clear system message to guide the agent’s decisions
Connecting to OpenAI to power your agent’s brain
Parsing the output into structured, usable data for your team
You’ll also see how to import the pre-built JSON file if you want to get started faster. For those who prefer a detailed written guide, we’ve included a step-by-step Word document in the resources so you can follow along and reference instructions at any time.
By the end of this lecture, you’ll have a fully working AI agent that qualifies leads automatically – and you’ll understand exactly how each piece works so you can customize it for your own business workflows.
In this lecture, you’ll build your second AI agent: an E-commerce Chat Assistant. This agent goes beyond backend automation and interacts directly with your customers, just like a live chat rep on your website.
You’ll learn step by step how to:
Set up a chat trigger to start conversations with customers
Design your AI agent to handle product questions, pricing inquiries, and bulk order requests
Write an effective system message that guides the agent’s responses with your business information, products, and discount rules
Connect the agent to OpenAI as its brain to power realistic conversations
Add memory so your assistant remembers what customers say, enabling natural multi-step conversations
Use an if statement to detect when a customer is ready to place an order and trigger the next action, like sending them to checkout or notifying your sales team
You’ll also see how to test your agent live, ensuring it responds accurately and flags serious buyers. By the end of this lecture, you’ll have a working ecommerce chat assistant that enhances customer experience, saves your team time, and increases conversion rates — all built visually inside n8n without writing a single line of traditional code.
In this lecture, you’ll see a powerful demo of an advanced Retrieval-Augmented Generation (RAG) agent in action. Unlike simpler AI agents that rely only on static system messages, this RAG agent connects to your business’s real knowledge base to answer questions dynamically.
You’ll learn:
What a RAG agent is and how it works
How this agent connects to Google Drive and Supabase to retrieve up-to-date documents, policies, pricing sheets, and internal resources
How it uses retrieved data to provide accurate, context-rich answers to user questions
How technical users can integrate tools that allow the agent to generate SQL queries for answering database questions in real time
This demo will show you how RAG agents can go beyond basic chat automation to become powerful knowledge assistants that pull live data directly from your business systems, enabling more advanced and scalable AI solutions.
Thanks again for completing Getting Started with AI Agents in n8n! ?
To help you keep learning and building:
Connect with me on LinkedIn for updates, new workflows, and practical tips:
https://www.linkedin.com/in/robert-breen-29429625/
Explore my n8n Templates page for plug-and-play agents and automation workflows you can adapt right away:
https://n8n.io/creators/rbreen/
Email me directly if you have questions or want to share what you’ve built:
rbreen@ynteractive.com
Keep experimenting, keep automating, and I’ll see you in the next workflow!
Unlock the potential of AI automation in your business with this Free hands-on training. In this course, you will learn step by step how to build real, production-ready AI agents using n8n, a powerful no-code workflow automation platform, combined with OpenAI.
This course is designed for beginners and business professionals who want to automate repetitive tasks, qualify leads, and create smarter customer experiences without needing to write code.
Here’s what you’ll learn:
What AI agents are and why they matter – Understand the difference between chatbots, AI agents, and task automators.
How to set up your tools quickly – Create a free n8n account and connect it to OpenAI with our easy walkthroughs.
Build your first Lead Qualification AI agent – Automatically analyze customer call transcripts or chats to identify strong sales leads, saving your team valuable time.
Build an E-commerce Chat Assistant – Deploy an AI-powered chatbot on your website that answers product questions, shares pricing, handles bulk orders, and flags serious buyers for your team to close the sale.
Extra: Advanced RAG Agent Demo – See how you can build Retrieval-Augmented Generation agents that pull knowledge dynamically from Google Drive or a database like PostgreSQL to answer business questions with real data.
By the end of this course, you’ll have:
A clear understanding of how AI agents work
Two fully functional AI agents built from scratch
The skills to customize these agents for your own business workflows
Inspiration to build more advanced AI automations in your career or company
This course includes step-by-step video walkthroughs, downloadable Word document guides, and ready-to-import JSON templates so you can follow along at your own pace.
Join today to take the first step in transforming how you and your business use AI to work smarter, save time, and generate better results.