It's the most important job for any leader: managing your people and helping them develop and thrive. But how do you create a positive culture that encourages their growth? And what do you do if - despite all your best efforts - an employee just isn't performing well? 

In this course, Dorie Clark – a Duke University executive education professor and author of the Wall Street Journal bestseller The Long Game – will show you concrete strategies to help you create a work environment that motivates your employees to succeed, communicate your expectations clearly, celebrate team successes, and gracefully help employees whose performance isn't meeting standards. The course includes specific scripts you can use to start performance conversations, and techniques to get employees to open up about their perspective and come to a shared understanding about how to remedy the situation.

As a manager, you want to ensure your team is as strong and successful as possible. By using the strategies taught in this course, you'll learn how to create the conditions to help them thrive, and ways to navigate the inevitable awkwardness when an employee misses the mark. You'll emerge a stronger leader, who is better prepared to guide your team and cultivate their unique skills in the workplace.