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Operations Management A-Z: Business Processes and Systems
Bestseller
Rating: 4.6 out of 5(10,186 ratings)
33,327 students

Operations Management A-Z: Business Processes and Systems

Operations Management: Supply Chain & Business Essentials for Manufacturing, Production and Service Organizations
Last updated 10/2025
English

What you'll learn

  • Become the operations management guru in your company! Combine core understanding with powerful tools and techniques
  • Gain a total overview of operations management for manufacturing and service businesses
  • Increase your profitability, improve delivery and use your resources more efficiently
  • Master the fundamentals of operations strategy, systems design and business management
  • An MBA style course on business process management (BPM)
  • Take practical actions on how to run and improve an operations business such as a factory, restaurant, or hospital department.
  • Organize and run your business more effectively and efficiently
  • Ideal for industrial / production / manufacturing organizations but also service and traditional business operations

Course content

16 sections117 lectures6h 39m total length
  • Cake Charity Chaos 12:27

    What operations management lessons can we find from some organised mayhem, setting school kids to work for charity

  • Cake Charity Chaos 22:41
  • Welcome to the Course1:24
  • What is Operations Management6:24
  • Much Obliged!1:03
  • Inputs, Processes and Outputs5:07
  • A Simplified Operations / Manufacturing System1:30
  • Introduction to Operations Management - Summary0:50
  • Introduction to Operations Management - Quiz

Requirements

  • Only a desire to improve your business operations!

Description

  • Master the tools and principles of operations management to have and "impact" on your business's operations - manufacturing, services, industrial operations and production.

  • Equip yourself to take a leading role in your workplace - improving your processes, systems and business.

  • Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them.

  • Become the authority in your team on improving the operations systems in your business


This MBA style course on Operations Management will prepare and empower you to make a real difference in your organization.

"This" course focuses on your business's "internal" operations. (Check out my other course on "Supply Chain Management A-Z".

This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts.


Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.


Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!


Course Contents:

  1. Introduction to Operations Management

  2. Operations Strategy & Structure

  3. Inventory Management

  4. Forecasting Demand

  5. Demand and Capacity Management

  6. Sales and Operations Planning (S&OP)

  7. Scheduling and Planning

  8. Metrics / KPIs & Performance Management

  9. Operations Improvement

  10. Lean & Six Sigma Improvement Methodologies

  11. Conclusion


Turbo charge your career and your business! Join us today!



Who this course is for:

  • Managers, Consultants, Supervisors, Engineers, Planners & Analysts,
  • People who want to make a greater impact at work, improve things and get noticed
  • New and Progressing Managers (and senior managers in adjacent functions)
  • University & MBA Business / Management Students
  • People working in Production, Manufacturing, Industrial & Business Operations
  • Lean / Improvement Practitioners
  • Those who wish to become an authority in their workplace on business operations management