
Define unconscious bias as implicit bias, a mental shortcut or heuristic that shapes stereotypes, perception, and decisions, impacting leadership and creating systemic issues across social and identity groups.
Explore how unconscious bias forms through limited contact, family, media, and generalizations and stereotypes, and reflect on how preconceptions shape workplace roles and inclusion.
Identify how unconscious bias appears in the Luis–Susan–Aaliyah scenario, naming confirmation bias, attribution bias, and microaggressions, and explore their impact on belonging and workplace culture.
Use a bias checklist to evaluate organizational processes like recruiting and project assignment and to examine everyday interactions, identifying biases and implementing more inclusive practices.
Apply the PD model—prevention, detection, response, and recovery—to mitigate bias through self-awareness and diverse interactions, and examine hiring, promotions, and product design to advance inclusion.
Unconscious bias is a widespread phenomenon impacting all organizations in every industry. This issue is top of mind for every workplace committed to diversity, equity, and inclusion (DEI). If you are a manager you are probably looking for ways to address bias immediately and effectively. If you are an employee at a company, you’re likely wanting to learn more about how to navigate bias or prevent it in your own work. Any student who takes this course will be exposed to the latest concepts of unconscious bias and how to apply it effectively to your own environment, which in turn will impact greater societal change.
As a DEI practitioner, author, and consultant with over 20 years of experience, I share ideas and best practices from my client work with a wide range of organizations. These tools and strategies are effective in addressing bias in a practical and straightforward way. You will see shifts in how you perceive situations and interact with others, as well as a new look at how to reduce bias in workplace processes. In this course you will see how our decisions, behaviors, and communication with others create greater impact.
In this course, you will:
Develop awareness of how unconscious bias is formed
Identify the types and forms of bias
Explore strategies to mitigate and interrupt bias
Gain knowledge about models for responding to instances of bias
Plan for how to recover from situations where bias may occur
In this course you will work on the following activities to help you reflect on unconscious bias in the workplace and develop strategies for detecting and overcoming it:
Goal-setting
Scenario observation & analysis
Reflection exercises
Glossary of types of bias
Bias detection practice
Bias recovery checklist
Partner accountability worksheet
Action planning
Review of additional resources for further learning
Taking this course, “Disrupt Unconscious Bias and Improve Your Workplace Culture”, is an important step in the journey of creating awareness of bias in our perceptions and interactions with others, as well as within organizational processes. By reducing bias, we can positively impact the workplace - and ultimately transform society overall.
Let’s get started!